Frequently asked questions

Our practice is privately owned, and we are not affiliated with any health insurer or third-party corporate dental group. This ensures the treatment we provide is never dictated by third-party policies — an important factor in the time and quality of your care.

If you’re considering a specific treatment, we can offer a general quote over the phone, by text or by email. Costs may vary with individual requirements, as we believe in personalised plans tailored to each patient.

Yes — you can make claims on the spot at our surgery via HICAPS. Please remember to bring your private health insurance card to your appointment.

Dental sedation uses medication to help patients relax and feel more comfortable during procedures. It can range from mild sedation, such as nitrous oxide, to deeper options depending on the complexity of treatment and the patient’s needs.

General dentistry focuses on diagnosing, treating and preventing oral health issues such as cavities and gum disease. Cosmetic dentistry aims to enhance the appearance of your teeth and smile through procedures like teeth whitening, veneers and orthodontics.

Rinse your mouth with warm salt water to ease discomfort and avoid very hot or cold foods. Book an appointment as soon as possible so we can determine the cause and provide appropriate treatment.

A dental abscess is a localised infection at the root of a tooth or in the surrounding gum, causing pain, swelling and sometimes fever. It needs prompt treatment to drain the infection and address the cause — often involving antibiotics or root canal treatment.

Rinse your mouth with warm water and apply a cold compress to reduce swelling. Save any fragments of the tooth and contact us promptly so we can assess the damage and recommend treatment.

Gently bite down on a gauze pad placed over the extraction site to apply pressure and help the blood clot form. Avoid vigorous rinsing, spitting or sucking, which can dislodge the clot and prolong bleeding.